[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Fullwidth Post Title Header” _builder_version=”4.9.4″ background_color=”#f7f7f7″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(255,255,255,0.3)” background_color_gradient_end=”rgba(33,51,101,0)” parallax=”on” custom_margin=”0px||0px||false|false” custom_padding=”0px|0px|0px|0px|false|false” box_shadow_style=”preset3″ global_module=”767″ saved_tabs=”all” locked=”on” collapsed=”on”][et_pb_fullwidth_post_title author=”off” date=”off” comments=”off” featured_placement=”background” text_background=”on” text_bg_color=”rgba(255,255,255,0.5)” admin_label=”Fullwidth Post Title” _builder_version=”4.9.4″ title_font=”Playfair Display|900|||on||||” title_text_align=”center” title_text_color=”#213365″ title_font_size=”55px” meta_font=”Poppins|500|on||||||” meta_text_align=”center” meta_font_size=”14px” meta_letter_spacing=”2px” meta_line_height=”1.8em” background_color=”#f7f7f7″ background_color_gradient_direction=”245deg” custom_padding=”130px||250px|||” custom_padding_tablet=”150px||150px” custom_padding_phone=”50px||50px” custom_padding_last_edited=”on|desktop” title_font_size_tablet=”45px” title_font_size_phone=”40px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”1px” border_color_all=”RGBA(0,0,0,0)” box_shadow_style=”preset3″ locked=”on”][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Post Content” _builder_version=”4.9.0″][et_pb_row column_structure=”3_4,1_4″ admin_label=”Post Content” _builder_version=”4.9.0″][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Introduction” _builder_version=”4.0.7″ text_font=”Poppins||||||||” locked=”on”]<\/p>\n
When a person is angry and emotional our natural instinct is to try and calm them down. <\/span><\/p>\n
Often though, in our haste to avoid making a scene, we end up doing and saying things that actually have the opposite effect to the one intended. This can result in the person becoming even more angry and hysterical.\u00a0 <\/span>\u00a0<\/span><\/p>\n
When you don\u2019t have the option to walk away (cooling off time is one of the most effective strategies) it\u2019s always good to have some words to say that you know will work. <\/span><\/p>\n
Most angry outbursts stem from frustration or feeling threatened. It is important not to be judgemental and to adopt an objective approach to any situation. <\/span><\/p>\n
It is also vital to remain calm, to speak softly, and to be wary of any angry inflections in your voice.\u00a0 <\/span>\u00a0<\/span><\/p>\n
So, what do you say to get someone to feel more relaxed and less emotional? Here’s 8 phrases you can use to calm down highly emotional people that experts claim are guaranteed to work.<\/strong><\/p>\n
[\/et_pb_text][et_pb_image src=”https:\/\/www.nevertherightword.com\/wp-content\/uploads\/2019\/07\/counseling-woman-woman-2-never-right-word-scaled.jpg” admin_label=”Single Image” _builder_version=”4.9.4″ hover_enabled=”0″ custom_css_main_element=”}||.wrapper {||position: relative;||height: 0;||\/* Formula is: (height \/ width * 100%) *\/||padding-top: calc(420 \/ 800 * 100%);||}||||.wrapper__img {||position: absolute;||top: 0;||left: 0;||max-width: 100%;||height: auto;” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset3″ locked=”on” sticky_enabled=”0″ alt=”Woman Psychologist and Woman Patient, Society Psychiatry Concept” title_text=”counseling-woman-woman-2-never-right-word”][\/et_pb_image][et_pb_divider admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” locked=”on”][\/et_pb_divider][et_pb_text admin_label=”Template 1″ _builder_version=”4.0.7″ text_font=”Poppins||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”on”]<\/p>\n
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\nI know you are really angry right now, but you need to take some deep breathes and think rationally. I understand\u00a0 where you are coming from.<\/h4>\n
You have every right to be annoyed but anything you say at the moment is a heat of the moment response. You might unintentionally hurt the people who care about you the most.<\/h4>\n<\/blockquote>\n
Here you are emphasising that the audience are friends or family and that words said in anger can have a massive impact on those relationships.<\/p>\n
You are acknowledging the person\u2019s feelings which is absolutely crucial but also reminding them that emotions can stop people thinking in a rational way.<\/p>\n
[\/et_pb_text][et_pb_image src=”https:\/\/www.nevertherightword.com\/wp-content\/uploads\/2019\/10\/depressed-woman-abuse-never-right-word.jpg” admin_label=”Single Image” _builder_version=”4.9.4″ hover_enabled=”0″ custom_css_main_element=”}||.wrapper {||position: relative;||height: 0;||\/* Formula is: (height \/ width * 100%) *\/||padding-top: calc(630 \/ 800 * 100%);||}||||.wrapper__img {||position: absolute;||top: 0;||left: 0;||max-width: 100%;||height: auto;” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset3″ locked=”on” alt=”Illustration of Sad Girl Sitting and Unhappily Hugging Her Knees and Crying, Depressed Woman” title_text=”depressed-woman-abuse-never-right-word” sticky_enabled=”0″][\/et_pb_image][et_pb_text admin_label=”Copyright and Affiliate Links Notice” _builder_version=”4.9.4″ text_font_size=”16px” text_line_height=”1.8em” global_module=”10507″ locked=”on”]<\/p>\n
Illustrations courtesy of <\/i>Shutterstock<\/strong>.<\/i><\/span><\/a><\/p>\n
This article was originally published on <\/i>https:\/\/www.nevertherightword.com<\/i><\/span><\/a><\/strong>. If this article appears on any other site other than <\/i>https:\/\/www.nevertherightword.com<\/i><\/span><\/a><\/strong> without clear referencing it is a violation of the copyright owned by <\/i>https:\/\/www.nevertherightword.com<\/i><\/span><\/a><\/strong>.<\/i><\/p>\n
This article may contain affiliate links. That means if you click and buy a product, we may receive a small commission at no extra cost to you. <\/span><\/em>Never the Right Word is a participant in the Awin Affiliates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to participating merchants.<\/span><\/em>\u00a0For more information, please view our <\/span><\/em>Privacy Policy and Earnings Disclosure page.<\/em><\/a><\/strong><\/p>\n
Template 2 | “I Want to Understand”<\/strong><\/h2>\n
<\/p>\n
\nI think I understand what is happening here.\u00a0 I may be wrong though so feel free to correct me.\u00a0 Now is not the right time to respond my friend.<\/h4>\n
Take a bit of time out and think about what you want to say properly.<\/h4>\n<\/blockquote>\n
By calling the person a friend, you emphasize to them that your intervention is well intentioned. You have their best interests at heart.\u00a0<\/p>\n
Advising them to take \u2018time out\u2019 is also a good idea because \u2018thinking time\u2019 can help to diffuse any situation.<\/p>\n
[\/et_pb_text][et_pb_image src=”https:\/\/www.nevertherightword.com\/wp-content\/uploads\/2019\/10\/spooked-anxious-never-right-word-scaled.jpg” admin_label=”Single Image” _builder_version=”4.9.4″ hover_enabled=”0″ custom_css_main_element=”}||.wrapper {||position: relative;||height: 0;||\/* Formula is: (height \/ width * 100%) *\/||padding-top: calc(560 \/ 800 * 100%);||}||||.wrapper__img {||position: absolute;||top: 0;||left: 0;||max-width: 100%;||height: auto;” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset3″ locked=”on” alt=”Schizophrenia Vector Illustration, Sick Mental Disorder Person, Abnormal Behavior, Reality Loss Expression and Hearing Voices” title_text=”spooked-anxious-never-right-word” sticky_enabled=”0″][\/et_pb_image][et_pb_divider admin_label=”Divider” _builder_version=”3.23.4″ height=”0px” locked=”on”][\/et_pb_divider][et_pb_text admin_label=”Template 3″ _builder_version=”4.0.7″ text_font=”Poppins||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”on”]<\/p>\n
Template 3 | “You’re Feelings Are Justified, However…”<\/strong><\/h2>\n
<\/p>\n
\nI completely understand you feeling angry in this situation, and you are right to feel wronged. I completely understand why you would want to lash out. <\/span><\/span><\/h4>\n
Saying things in anger is not going to help resolve the matter in the long-term<\/span><\/span><\/h4>\n<\/blockquote>\n
This communicates to the individual that you are taking their concerns seriously and that you respect their viewpoint without making any moral judgement about whatever it is that has happened.<\/span><\/span><\/p>\n
[\/et_pb_text][et_pb_image src=”https:\/\/www.nevertherightword.com\/wp-content\/uploads\/2020\/01\/fomo-never-right-word.jpg” admin_label=”Single Image” _builder_version=”4.9.4″ hover_enabled=”0″ custom_css_main_element=”}||.wrapper {||position: relative;||height: 0;||\/* Formula is: (height \/ width * 100%) *\/||padding-top: calc(730 \/ 800 * 100%);||}||||.wrapper__img {||position: absolute;||top: 0;||left: 0;||max-width: 100%;||height: auto;” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset3″ locked=”on” alt=”FOMO Vector Illustration, Fear of Missing Out Person Concept. Social Anxiety Cause and Symptom to Be With Pervasive Apprehension” title_text=”fomo-never-right-word” sticky_enabled=”0″][\/et_pb_image][et_pb_code admin_label=”Mindfulness LinkedIn Learning Preview Video” _builder_version=”4.4.7″ text_orientation=”left” link_option_url=”https:\/\/linkedin-learning.pxf.io\/e2PXg” link_option_url_new_window=”on” global_module=”10840″ saved_tabs=”all” locked=”on”]If you’re looking to develop your communication skills for professional environments even further, we think you\u2019ll like the following video course from LinkedIn Learning. Check out the preview below:
